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Revioly - Online Home Store
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Privacy Policy

Introduction

Thank you for using Revioly! Your trust is important to us and we’re committed to protecting the privacy and security of your personal information. The information that’s shared with us helps us to provide a great experience with Revioly. We have a dedicated privacy team that’s committed to protecting all the personal information we collect and help ensure that personal information is handled properly worldwide.

This Privacy Policy describes how we collect, use, and process your personal information, in conjunction with the Revioly Platform. This privacy policy describes our privacy practices for all websites, platforms and services that link to it.

A. Privacy Statement

When this policy mentions “Revioly,” “we,” “us,” or “our,” it refers to the Revioly company that is responsible for your information under this Privacy Policy (“Privacy Policy”). This Privacy Policy describes the types of information, including Personal Data, that we gather from you when you use our website (including https://revioly.com), apps, services (“Service”), as well as any other websites of your choices in conjunction with our Service regarding use and disclosure of your Personal Data. As used in this Privacy Policy, the term “Personal Data” (“Personal Data”) means information that identifies you directly or indirectly, by reference to identifier(s) such as your name, identification number, location data, online identifier, online purchases, shopping habits or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.

Our Services are designed to help Users (e.g., Online Shoppers) and Online businesses (e.g. Online sellers) validate and verify purchases and products’ review information, through access to certain shopping information including products’price, reviews, and their names in Revioly’s database (“Revioly Database”).The information collected by Revioly is not directly created by Revioly but rather is retrieved from the web and/or relevant online platforms.

By accessing our Service, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you cannot use our Service. Each time you use our Service, the current version of the Privacy Policy will apply. Accordingly, whenever you use our Service, it is your responsibility tocheck the date of this Privacy Policy (which appears at the top) and review any changes since the last version. This Privacy Policy is applicable to all Service visitors, registered users, and all other users who use our Service.

Further, you acknowledge that this Privacy Policy is part of our Terms of Service,which is incorporated by reference, and by accessing or using our Service, you agree to be bound by the Terms of service. If you do not agree to our Terms of Service, you cannot use our Service.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

B. Personal Data Collected by Revioly

When you use our Service, Revioly collects information (i) that you knowingly and voluntarily Service (such as through forms, profile screens) including registration/account setup information, and (ii) that we are able to collect from your web browser, extension, cookies and other similar technologies.

1. Personal Data that you Knowingly or Willingly Provide

Revioly collects the information that you knowingly or voluntarily provide when you use our Service (such as through web forms, profile screens, Chrome extension, mobile applications), including registration/account setup information, profile details, shopping information, payment information, review/ratings information, and any other information that we primarily need to provide you with our Service. You can choose not to provide us with certain Personal Data, but then you may not be able to take advantage of all or part of our Service or other available features we offer. The information that we collect,and use may include the following kinds of Personal Data:

  • First and Last Name
  • Email Address(es)
  • Credit and/or Debit Card Information
  • Purchase Information, product title, including content, price, tax, discounts, coupons, shipping cost, seller’s name/brand, storefront name (if applicable), product URL, total price, order number, username, product ID, order date and time, delivery date, review content, feedback, review/feedback time
  • Your Address(company and/or personal)
  • Phone Number(s)

Personal Data From and/or About Others. We may also collect and store Personal Data about other people that you provide to us, as well as information about you provided by others. If you or other users use our Service to upload, share and/or distribute content (including videos, comments, reviews, feedbacks or other submissions), and such content contains Personal Data about you, your product(s), or your purchases, such information may be stored in order to allow for such uploading, sharing and/or distribution. As a requirement to use our Service, you acknowledge that you have the appropriate consent(s) from any individual (or the parent of any child under the age of 13 to share their Personal Data with us.

We may also receive your Personal Data from trusted third parties (e.g., marketing agencies, business partners, sub-contractors in technical, payment and delivery of membership services, advertising networks, analytics providers, search information providers, credit reference agencies).

2. Personal Data that we collect from you

Revioly collects information that is sent to us automatically by your web browser and/or phone application. Revioly may use this information to generate aggregate and/or anonymous statistics about visitors to our Service. This information typically includes details about your:

  • IP Address
  • Browser Type
  • Browser Plug-In Details
  • Operating System
  • Local Time Zone
  • Purchase Information
  • Date and Time of Each Visitor Request (e.g. web pages selected,and time spent on each page)
  • Referring Site and/or Search Engine Device Type (e.g. desktop, laptop, tablet, phone, etc.)
  • Screen Size, Color, Depth, and System Fonts
  • Language Preference

Revioly may use non-Personal Data for various business purposes such as providing customer service, fraud prevention, market research, product recommendation, and improving our Service.The information we receive depends on the settings on your browser.Please check your browser if you want to learn what information your browser sends or how to change your settings.Please note ones these information collected by us, they will be a part of Revioly’s property and Revioly has the right to use these info for the purposes that are already mentioned.

3. Aggregate Information

We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, research, demographic profiling, marketing and advertising,market research on brands and products and other business purposes.

4. Cookies and Similar Technologies

We use cookies and other similar technologies when you use our platform, use our mobile app, or engage with our online ads or email communications. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers. In many cases the information we collect using cookies and other tools is only used in a non-identifiable without reference to personal information. For example, we may use information we collect to better understand website traffic patterns and to optimize our website experience. In some cases, we associate the information we collect using cookies and other technology with your personal information. Our business partners may also use these tracking technologies on the Revioly Platform or engage others to track your behavior on our behalf.

C. Revioly’s Do Not Track Policy

Revioly does not respond to web browser “do not track” signals. As such, your navigation of our Service may be tracked as part of the gathering of quantitative user information described above. If you arrive at our Service by way of a link from a third party site that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach our Service.

E. How Is Your Personal Data Used? We will only process your Personal Data, including sharing it with third parties, where (1)you have provided your consent which can be withdrawn at any time, by contacting [email protected] any other emails provided on the website (2) the processing is necessary for the performance of a contract to which you are a party, (3) we are required by law, (4) processing is required to protect your vital interests or those of another person, or (5) processing is necessary for the purposes of our legitimate commercial interests, except where such interests are overridden by your rights and interests.

We may use Personal Data we collect about you on its own or combine it with other information we have about you to:
  • To create user accounts and/or profiles through registration.
  • Perform internal operations, such as tracking and improving the effectiveness of our website, mobile experienceand/or application, and marketing efforts including but not limited to email marketing;
  • Provide product and/or Service fulfillment, such as creating accounts, managing purchases, payments, and more;
  • Personalize user experiences, such as remembering your settings, product recommendation and preferences for things like language, font size, etc.;
  • Provide support;
  • Resolve disputes between users and/or a user and the company as set forth in our Terms of Service;
  • Use the location of your device to prevent fraud or deliver other location-based services that you may request;
  • Administer a sweepstakes, contest, or similar promotion;
  • Advertise and market our products and Service –and those of our Business Partners –including to:
    • Present targeted advertising,
    • send or provide you with advertisements, promotions and offers;
    • Analyze whether our advertisements, promotions, and offers are effective;
    • Help us determine whether you may be interested in new products or services
    • Customer Testimonials
  • Conduct surveys;
  • Conduct research;
  • Receive feedback;
  • Conduct audits;
  • Provide information to our business partners/third party agencies;
  • Provide information to the media;
  • Provide information to our suppliers/partners;
  • Provide information to our representatives and/or advisors, such as our attorneys, accountants, and others to help us comply with legal, accounting, or security requirements;
  • Improve different online shopping platform’s review system
  • Transfer your information, such as to servers outside of the United States, or as part of a merger or sale of the business;
  • Protect the rights, safety, and information of our members, third parties, as well as our own.This includes fraud prevention, business or product recalls, prosecuting and defending a court arbitration or similar proceeding, and more;
  • Comply with legal
  • We may also disclose your Personal Data as otherwise set forth in this Privacy Policy, as permitted by law, or with your consent.

F. Who Can Access the Information We Collect?

We will only transfer your Personal Data to trusted third parties who provide enough guarantees in respect of the technical and organizational security measures governing the processing to be carried out and who can demonstrate a commitment to compliance with those measures.

Where third parties are processing Personal Data on our behalf, they will be required to agree, by contractual means or otherwise, to process the Personal Data in accordance with the applicable law. This contract will stipulate, amongst other things, that the third party and its representative shall act only on our instructions, or as permitted by law.

Revioly may disclose your Personal Data in the following instances:

Agents. We employ other companies and individuals to perform functions on our behalf. Examples of such functions include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data,providing technical support, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. We share our users’ Personal Data with these agents as we deem necessary for such third parties to perform their functions.

Employees. Only authorized employees have access to your Personal Data which will be in accordance to their access level depending on their positions and/or needs.

Affiliates. When you are asked for information while on our Service, you are sharing that information with Revioly, and our various affiliates, unless specifically stated otherwise. As a result of this sharing, you may receive communications from any of our affiliates.

Affiliates and Subsidiaries. Revioly may share Personal Data with our corporate subsidiaries and affiliates for uses consistent with this Privacy Policy.

Affiliated Businesses We Control. We may share your Personal Data with the affiliated businesses we control to make sure that your experience with us is as seamless as possible and that you have the full benefit of our offerings. The use of your Personal Data by such controlled affiliates remains subject to this Privacy Policy.

Authorized Business Partners. These include agents, contractors, vendors, licensors, resellers, system integrators, etc. Revioly, our affiliates, and our business partners may share this Personal Data with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, Service, content, and advertising.

Authorized Service Providers. An authorized service provider (“ASP”) is an individual or entity that is permitted to service products that are still covered by warranties held by another entity. Service provided by anyone other than an authorized service provider will generally render a warranty void. We may share information with such ASPs to perform services on our behalf. When we disclose your Personal Data to these persons, it is subject to agreements that require these individuals and entities to process your Personal Data only on our instructions and in compliance with this Privacy Policy.

Advertisers. Third-party advertisers and advertising platforms also may serve targeted advertisements as part of our Service. For more information, please see our section on third party advertising. Please be aware that the information practices of third-party advertisers or platforms collecting data on our Serviceare not covered by this Privacy Policy.

Authorized Business Partners, Advertisers, Agents, and Promotional Offers. We may enter into alliances, partnerships or other business arrangements with third parties to share Personal Data for the purpose of providing you with information regarding products and services that we think may be of interest to you. We may also share your information with third party partners to better target products and services to their customers. If you do not want to receive such offers, please contact us using the procedure listed in Section M (Your Rights) below.

Other Users. Please remember that any information you share in public areas of our Service, such as on message boards or feedback sections, becomes public and anyone may take and use that information. Please be careful about what you disclose in these portions of our Service and do not post any Personal Data that you expect to keep private. We strongly encourage you not to use any Personal Data in your username or password.If your Personal Data is posted on one of our community forums, you may contact us at [email protected] have such information removed.

Other Entities. If you provide any Personal Data to us for posting in areas of our Service that may be publicly viewed (e.g., blogs or messaging features), your Personal Data will be available to third parties who use our Service. Please be cautious when using the public features of our Service.

Business Transfers. If Revioly undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence).

Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights. Revioly may disclose your information, including personal information, to courts, law enforcement, governmental authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with a valid legal request or to respond to claims asserted against Revioly, (iii) to respond to a valid legal request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with Members/Clients, or (v) to protect the rights, property or personal safety of Revioly, its employees, its Members, or members of the public.

These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Revioly Platform secure, preventing harm or crime, enforcing or defending legal rights, facilitating the collection of taxes and prevention of tax fraud or preventing damage.

Where appropriate, we may notify Members/Clients about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Revioly’s property, its Members/Clients and the Revioly Platform. In instances where we comply with legal requests without notice for these reasons, we may attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.

H. Minors and Children Privacy

1. Children Online Protection

Our Service is not directed to children under the age of 16, if you are not 16 years or older, do not use our Service. We do not knowingly collect Personal Data from children under the age of 16. If we learn that Personal Data of persons less than 16 years-of-age has been collected through our Service, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 13 has posted, submitted or otherwise communicated Personal Data to our Service without your consent, then you may alert us at [email protected] that we may take appropriate action to remove the minor’s Personal Data from our systems.

2. Erasure Law

In accordance with California law, minors under the age of 18 residing in California may remove or request and obtain removal of content and information that they post on the website or app. In order to remove or to request and obtain removal of such content and information, the user must alert us at [email protected] Users should be aware that removal of the content and information posted by a minor does not ensure complete or comprehensive removal of the content or information posted on our Service.

Under certain circumstances, Revioly may not have to comply with the above removal requirements. Reviolyalso reserves the right, to the extent permitted by law, to anonymize the posted content or information or to make such content or information invisible to other users and the public instead of removing or deleting the content or information.

I. Third Party Partners & Integration
Our Service may contain links to third party websites or services, such as third-party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Revioly doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Revioly, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.

Parts of the Revioly’s Platform may use third party services such as Google API(s), and Stripe for Revioly Payments. Use of these respective services is subject to their privacy policies such as Google Privacy Policy and Stripe Privacy Policy.

J. Social Media Features & Widgets
Our Service includes social media features, such as the Facebook “Like” button and widgets, such as the “Share This” button or authenticating your identity by logging into our Service via a social media account. These features may collect your IP address, which page you are visiting on our Service, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Service. Your interactions with these features are governed by the privacy policy of the company providing it.

K. Security, Storage, & Retention

1. Security

We take reasonable technical and organizational precautions to protect the confidentiality, security and integrity of your Personal Data. Although we use security measures to help protect your Personal Data against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the Internet.

2. Storage

The Personal Data that you provide to us may or may not store on servers located in the United States. If you information is transferred to our servers in the United States and you are located in another jurisdiction, you should be aware that once your Personal Data is submitted through our Service, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place.

3. Retention

We will retain your information for as long as is needed to provide the service. If you wish to cancel your account or request that we no longer use your information to provide you service, contact us at [email protected] We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

L. Revioly International Users

1. Consent to Transfer

We are headquartered in the United States. Your Personal Data may be accessed by us or transferred to us in the United States or to our affiliates, partners, merchants, or service providers who are located worldwide. If you are visiting our Service from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. By using our Service, you consent to any transfer of this information.

We will protect the privacy and security of Personal Data according to this privacy statement, regardless of where it is processed or stored, however you explicitly acknowledge and consent to the fact that Personal Data stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your Personal Data

M. Revioly Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes to this Privacy Policy or the way we use, share or collect Personal Data, we will notify you by revising the “Effective Date” at the top of this Privacy Policy. The announcement on changing our Privacy Policy might or might not be sent to the email address you provided for us. It is your responsibly to check the last update of our Privacy Policy and users are bound by any changes to the Privacy Policy when he or she uses our Service after notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with Revioly’s current practices.

N. Your Rights

1. Correction & Removal

Consistent with applicable law, you may exercise any of the rights described in this section before your applicable Revioly Data Controller and Payments Data Controller.If you have chosen to connect your Revioly Account to a third-party application(e.g., Facebook, Google,etc.),you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up to date.If any of the information that we have about you is incorrect, or you wish to have information (including Personal Data) removed from our records, please contact us at [email protected] We will respond to such inquiries within Sixty(60) business days.

2. Data Retention and Erasure.

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely." Please note that if you request the erasure of your personal information:

  • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a Revioly Account for fraud or safety reasons, we may retain certain information from that Revioly Account to prevent that Member from opening a new Revioly Account in the future.
  • We may retain and use your personal information to the extent necessary to comply with our legal obligations.For example, Revioly may keep some of your information for tax, legal reporting and auditing obligations.
  • Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Revioly Platform, even after your Revioly Account is canceled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
  • Because we maintain the Revioly Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period.


3. Withdrawing Consent and Restriction of Processing.

If we are processing your personal information based on your consent you may withdraw your consent at any time by changing your Account settings or by sending a communication to Revioly specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing pursuant to Section 3 and pending the verification whether the legitimate grounds of Revioly override your own.

4. Objection to Processing

In some jurisdictions, applicable law may entitle you to require Revioly not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Revioly will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing,or such processing is required for the establishment, exercise or defense of legal claims.

Where your personal information is processed for direct marketing purposes, you may, at any time ask Revioly to cease processing your data for these direct marketing purposes by sending an e-mail to [email protected]

5.Your California Rights

FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your Personal Data with third parties. If you reside in California and have provided your Personal Data to Revioly, you may request information about our disclosures of certain categories of Personal Data to third parties for direct marketing purposes. Such requests must be submitted to us at one of the following addresses: [email protected] or

Revioly
Attn: Revioly-California Privacy Rights
2955 Campus Dr

San Mateo, CA 94403

Within thirty (45) days of receiving such a request, we will provide a list of the categories of Personal Data disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this Section.

5. Your European Union Rights

FOR INDIVIDUALS IN THE EUROPEAN UNION.Under the General Data Protection Regulation 2016/679, you have the right to ask us not to process your Personal Data for marketing purposes. We will usually inform you (before collecting your Personal Data) if we intend to use your Personal Data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right by contacting us using the Contact Us section on our website.

In certain circumstances, you have the right to:

  • request access to any Personal Data we hold about you (“Subject Access Request”) as well as related information, including the recipients or categories of recipients to whom the Personal Data has been shared;
  • obtain without undue delay the completion of any incomplete Personal Data or the rectification of any inaccurate Personal Data we hold about you; prevent or restrict processing of your Personal Data, except to the extent processing is required for the establishment, exercise or defense of legal claims; and
  • request transfer of Personal Data directly to a third party where this is technically feasible.
In addition, where you believe that the Revioly has not complied with its obligations under this Privacy Notice or European law, you have the right to make a complaint to an EU Data Protection Authority.

You can exercise any of these rights by contacting us using the Contact Us section on our website.

O. SECURITY

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Revioly Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Revioly Account, please contact us at [email protected]

O. Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our privacy practices,please contact us as follows:

By emailing the Privacy Department at [email protected]

By mail post to:

Revioly
Attn: Revioly-Privacy Department
2955 Campus Dr
San Mateo, CA 94403